Troubleshooting Download Problems

Creation Date: December 5, 2003
Revision Date:

The information in this article applies to:
Cactus League College Basketball for Windows
Cactus League Professional Basketball for Windows

Nearly 100% of download problems are caused because the connection to the Internet is interrupted before the complete file has been downloaded.

While this can happen with any Internet Service Provider, this is almost exclusively an AOL problem.

You have an incomplete download if, when you run the downloaded Cactus League College Basketball For Windows or Cactus League Professional Basketball installation file, a message similar to this is displayed:

Could not initialize installation
File size expected = 24861249
Size returned = 7504022

Your numbers will probably be different, but this message indicates that only 7504022 bytes of the 24861249 were downloaded. The game cannot be successfully installed unless the complete file is downloaded.

The solution is to download the file again, making sure that the Internet connection is not interrupted before the complete file is downloaded.
 

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Cactus League Games Inc.
8760A Research Boulevard Suite 258
Austin, Texas 78758-6420

Cactus League Professional Basketball For Windows, Cactus League Professional Basketball, Cactus League College Basketball For Windows, Cactus League College Basketball, Cactus League Interactive Baseball for Windows, AutoEdit, AutoGame Update, AutoManager, AutoMerge, AutoPlayoff, AutoRoster, AutoSchedule, AutoSchedule Creator, Cactus League Professional Basketball Real-Time, Cactus League Professional Basketball Access System, Cactus League College Basketball Tournament Real-Time, PLAY The Tournament BEFORE The Tournament, We Take Fun Seriously, We Do The Work You Have The Fun, and the Cactus logo are trademarks of Cactus League Games Inc. All Rights Reserved.

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This site was updated: Friday, May 16, 2008